Understanding Your Bill

Understanding Your Bill

Explanation of Charges

Each month, your cooperative generates and sends you a bill for the energy you used during that billing period.  Your energy use is tracked by our advanced metering infrastructure (AMI) system.  At the end of your billing period, our systems calculate how much electricity you have used and creates a bill for that amount.  Listed below are explanation of the various charges that may appear on your monthly billing statement.

Customer Charge

The customer charge is a monthly charge that Cooperative members pay to help recover fixed costs associated with maintaining and operating our distribution system.  The charge is the same each month, no matter how much electricity is used.  Because all members benefit from having reliable electric service available when they need it, the customer charge allows everyone to pay a share of the costs. 

Energy Supply Charge

The energy supply charge is the cost for the generation and transmission of power to the Cooperative's substations.  This reflects the costs the Cooperative incurs related to the purchasing of the energy used by our members.  The charge is a variable charge, based on the amount of electric the member uses.

Distribution Charge

The distribution charge is to recover the variable cost associated with maintaining and operating our distribution system.  The charge is a variable charge, based on the amount of electric the member uses.

Demand Charge

Demand is measured in kW.  1 kW is equivalent to 1,000 Watts.  The demand charge is not based on kWh used, rather it is based on the highest kW demand during a single 15-minute period during the billing month.  For instance, if 10 - 100 watt lights were all turned on at once, this would generate a demand of 1 kW.


The NYS CES ZEC charge is a NYS mandated charge under the Clean Energy Standard Order, issued on August 1, 2016 by the NYS Public Service Commission.  The charge will provide funding for Tier 3 of the Clean Energy Standard Order.  For more information please visit: https://www.nyserda.ny.gov/Clean-Energy-Standard.

NYPA LTA Energy Efficiency Rider

In accordance with our power supply contract with the New York Power Authority, consumer owned utilities must establish a dedicated fund to be used for energy efficiency, renewable energy and other related projects.  The Cooperative collects this charge and the Board of Directors directs the disbursement of these funds toward energy efficiency projects that provide the most benefit to our members and the distribution system as a whole.  Examples of these programs include the 100% LED security light initiative, energy efficiency rebates, farm efficiency rebates and residential weatherization rebates. 

Late Payment Charge

Members' bills are due by the 10th of the month following the issuance of the bill.  To avoid a penalty your payment must reach our office by the "due date" printed on the bill.  A 1.5% penalty will apply if payment is received after the due date printed on the bill.

Returned Check Charge

A $30 returned check charge will be assessed for any checks that are not honored.

Security Light Charge

The security light charge is the monthly charge for those members renting a security light from the Cooperative.  The energy used by the security light is not metered.  Therefore, your security light charge will be a variable rate which is dependent upon the energy supply rate & the estimated usage for your security light.